RECEIVING INSTRUCTIONS AND FREIGHT CLAIMS POLICY Print for future reference.
RECEIVING INSTRUCTIONS
1. PLEASE INSPECT THE SHIPMENT IMMEDIATELY UPON RECEIPT.
2. PLEASE SIGN FOR PIECE COUNT AS WELL AS PALLETS.
3. The freight carrier has acknowledged the receipt of this shipment from our facilities in GOOD CONDITION and IN FULL.
By your acceptance of the shipment from the carrier on the bill of lading, you acknowledge that the product has been delivered in GOOD CONDITION. The shipping company cannot and WILL NOT be responsible for loss or damage if you give the carrier a clean and clear receipt.
4. If any shortages or damages are discovered upon delivery, MAKE A NOTATION FOR DAMAGE AND/OR SHORTAGE ON THE BILL OF LADING WITH A REPRESENTATIVE FROM THE CARRIER PRESENT BEFORE ACCEPTING THE ORDER.
5. Delivery address must be paved road accessible by large truck. Driver will only place pallet on the ground at the curb. Customer is responsible for tranporting into residence.
CLAIMS FOR SHORTAGES OR DAMAGES - PREPAID SHIPMENTS ONLY
1. Unconcealed damage and/or shortage: Claims can be made only when it is indicated on the Bill of Lading AT THE TIME OF
company. No claims will be allowed without the proper paperwork signed by the Customer and the Transportation Company.
2. Concealed Damage: Claims must be made within 72 HOURS OF PRODUCT DELIVERY. Claims must then be made by email to
Taxi Cabinets. No claims will be allowed without the proper paperwork signed by the Customer, we will be liable for factory
defects ONLY, and may require return of the product for inspection.
3. Re-ordering of damaged / lost items will be charged based on the rate of the original purchase.
4. The customer will be responsible for ALL SHIPPING charges and will be able to claim for damages with the transportation
company.
5. Taxi Cabinets can’t guarantee supply times for damaged or lost items, as it depends upon stock availability, the maximum
lead time for damaged / lost items is 90 days.
6. Taxi Cabinets will not be responsible for any project delays caused due to shipping damages, and will not assume liability for
TaxiCabinets.com
477 Hammock Ln
Ormond Beach FL 32174